FAQ

- Faq

Helpful Cleaning Questions and Answers

We offer a variety of cleaning services tailored to different needs, including commercial cleaning, industrial cleaning, office cleaning, and construction cleaning.

We require at least 24hour notice for rescheduling.

Services are customised based on your needs. Our commercial cleaning typically includes dusting, vacuuming, mopping, restroom sanitisation, kitchen cleaning, trash removal and surface disinfecting.

We offer flexible scheduling options, including daily, weekly, bi-weekly, and monthly cleaning services, based on your specific requirements

Yes, we offer after-hours office cleaning to minimize disruption during your business hours. We can discuss scheduling that works best for your team.

 Absolutely! We understand that each office has unique needs, and we are happy to customise our cleaning services to meet your specific requirements.

We can provide our clients consumables like paper towels, toilet paper, and soap. If desired, we can discuss options for supplying consumables as part of our service agreement.

Industrial cleaning involves specialized cleaning of facilities such as factories, warehouses, and manufacturing plants. It often requires heavy-duty equipment and adherence to strict safety standards.

Yes, our team is trained in proper cleaning techniques and safety protocols

es, we bring our own cleaning supplies and equipment. We ensure that all products used are effective and safe for both the environment and the surfaces we clean.

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The duration of cleaning depends on several factors, including: - The size of the space - The level of cleaning required (regular maintenance vs. deep cleaning) - The number of cleaners assigned to the job On average, a standard office cleaning may take anywhere from 1 to 4 hours, but we can provide a more precise estimate based on your specific needs.

Yes, we are fully insured. We carry liability insurance to protect your property as well as workers' compensation insurance for our employees. This coverage provides peace of mind and ensures that you are protected in case of any unforeseen incidents during the cleaning process.

- Our Process

How We Work

When it comes to cleaning, simplicity and efficiency can make the process much more manageable and effective

01.

Initial Consultation

It all starts with a conversation. Reach out to us via email or phone to discuss your specific cleaning needs. During this brief introductory call, we’ll gather basic details about your space— This allows us to understand your specific needs, preferences and answer any questions you have about our services.

02.

Area Inspection

To provide an accurate service, we visit your property for a comprehensive walkthrough. This allows us to inspect high-traffic areas, identify specific surface requirements, and understand the unique layout of your space. This face-to-face meeting ensures our cleaning plan is perfectly aligned with your expectations.

03.

Detailed Written Quote

Following our assessment, we provide a transparent, no-obligation written quote. This document outlines the full scope of work, including the frequency of cleaning, specific tasks to be performed, and clear pricing. We believe in “no surprises,” so you’ll know exactly what is included before any work begins.

04.

Final Check

Once you approve the quote, we get to work. Our professional team arrives on schedule, equipped with the right tools and eco-friendly supplies to execute the agreed-upon plan. We follow a systematic top-to-bottom checklist to ensure a consistent, high-standard finish every time we visit.

- Keep it clean

Making Your Property As Good As New

Get started with your free quote